Providing excellent and caring health care in partnership with patients and families!
COVID-19 (AKA novel coronavirus)
Update 3/20/2020: We are OPEN and seeing patients.
Cliff notes – we are here, we care, and we’re working to protect everyone! We will try to be posting accurate and helpful information to our website and FB page, so you can follow us if you want to see our posts.
We are continuing to work hard to prevent transmission of COVID, especially to our more vulnerable populations, but across our community. We strongly support the CDC guidelines, including frequent hand washing, social distancing (at least 6 feet apart), avoid touching your face, cover your cough (and wash after), and avoiding nonessential outings. In particular, we recommend that all nonessential travel be avoided. One of our staff has reached out to nearly all of our patients over the age of 60, and we want you, in particular, to stay quarantined during this time. Please take this seriously, and reach out to us if there is something we can help you with. We want each of you to be safe, but we are still here to care for you (and we want to keep being here, thus our careful precautions to care for us all)! Things to know for the upcoming months (yes, it will likely be months).
We are still seeing patients, but trying to keep any unnecessary visits out of the office (including physical exams for older children and adults), per CDC and OHA guidelines. This means telemedicine visits are an option for nearly all insurance companies now. Feeling more anxious or depressed and want to talk to your clinician? Need a medication follow up? Feeling ill? Feel free to call and schedule a telemedicine visit. The nurse practitioners will then determine whether an in person visit is needed.
Well visits that need to be seen (infants, some more urgent blood draws and follow ups that require more of a physical exam, etc.) will be seen early in the mornings. Check ins will be done via phone on arrival, and patients will be escorted straight to a freshly cleaned exam room by masked staff. We request that only one adult accompany a child, adults come unaccompanied, and that no one with any fever or illness symptoms come into the building. The day of the visit (or day before, if you are aware), if anyone is ill, please call to discuss with us.
Ill visits, particularly with any respiratory symptoms or fever, will generally be checked in via phone, seen (and any testing needed completed) in your own vehicle in the parking lot in specially designated spots. Please plan to be in your vehicle for 15-30 minutes and bring things to occupy children accordingly. This keeps you away from others’ sick germs and them away from yours. We do have coverings prepared for the wet weather we are sure is coming!
Noelle will be doing telemedicine only visits for now, and LISA will do a limited number of telemedicine visits weekly.
Tracy is taking a limited number of new patients – infants (always!), children, and young adults, mostly via telemedicine visits. This may change as more people are ill.
In this last week, consulting and learning from others in the county, the state, and across the nation, we are working hard to keep each of you safe and take the very best care of you, according to the ever updating research and guidelines. We are thankful for you and honored to be caring for you, and our hopes and wishes go out to you and your families during this historic time.
3/13/2020: Dear Patients and Families,
Due to the current COVID-19 outbreak, we are taking every precaution to keep our patients and staff healthy, staying abreast of CDC and OHA recommendations.
Unless you were otherwise informed on Friday March 13, as of Monday, March 16, all regularly scheduled appointments for the next month are now canceled. Our office will be reaching out to patients whom our providers feel need follow-up during that time. These appointments may be scheduled as a telemedicine consult or an in-person appointment, depending on nature of the health concern. In person visits for ill people will have special precautions as well, so please let us know if you have any fever or respiratory symptoms prior to the time of any in person appointment.
If you have a scheduled appointment that has been canceled, and feel you still need to be seen, if you would like to request a telemedicine visit, or if you don’t have an appointment but want one, please call us to schedule. Most insurance companies are covering telemedicine visits at this time.
Thank you for your cooperation and understanding during this unprecedented time. We apologize for any inconvenience, and hope each of you stay safe and healthy.We are tracking CDC and Oregon Health Authority recommendations and working proactively to keep our patients, families, and staff as safe and healthy as possible. Therefore, we have implemented several new protocols to try and reduce potential spread of the COVID-19 virus over the next few weeks. We will continue to track CDC and Oregon Health Authority guidelines daily and we will keep you updated.
We hope with your understanding and co-operation that this will keep all of you, especially patients who are at high risk, safe and healthy.
Sunrise Family Clinic 320 SE Baker St., McMinnville, OR 97128